Shipping policy

Order Processing

All orders are processed within 2–3 business days, Monday through Friday, excluding holidays.

You will receive a confirmation email with tracking information once your order has shipped.

Estimated Delivery Times

United States: 7–15 business days
Canada and Europe: 7–15 business days
Australia and New Zealand: 15–25 business days
Central and South America: 7–15 business days
Asia: 7–15 business days
Africa: 15–30 business days

Delivery times are estimates and may vary due to customs, weather, carrier delays, or other circumstances outside our control.

Tracking

Once your order ships, you will receive a tracking number by email.

If tracking information has not updated within 5 business days after receiving your tracking number, please contact us at supportevozle@gmail.com.

Order Cancellation

Orders begin processing shortly after they are placed and generally cannot be cancelled once processing has begun.

After your order arrives, you may request a return in accordance with our Refund Policy.

Lost or Missing Packages

Please carefully verify your shipping address before completing your order. Evozle is not responsible for orders delivered to an incorrect address provided at checkout.

If an order is lost due to an error on our part, we will work with you to resolve the issue and, where appropriate, arrange a replacement at no additional cost.

Customs and Duties

International orders may be subject to customs fees, taxes, import duties, or other charges imposed by the destination country. These charges are the responsibility of the customer.