Privacy policy

This Privacy Policy explains how Evozle ("we," "us," or "our") collects, uses, and shares personal information when you visit our website, use our services, or make a purchase from our store.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Evozle, we may collect:

Contact information: name, email address, phone number, and shipping or billing address.
Order information: products purchased, order details, payment confirmation, and delivery information.
Account information: account details and login information if you create an account.
Customer service information: information you provide when contacting us.
Shopping activity: products you view, add to your cart, wishlist, or purchase.
Technical information: IP address, browser type, device information, and information about how you interact with our website.

Payment information may be collected and processed by our payment providers. We generally do not directly store complete payment card information.

2. How We Collect Information

We collect information:

Directly from you when you place an order, create an account, contact us, or otherwise provide information.
Automatically through cookies, pixels, and similar technologies when you use our website.
From service providers and third parties that help us operate our store, process payments, fulfill orders, provide analytics, or provide customer support.

3. How We Use Your Information

We may use your personal information to:

Process and fulfill your orders.
Process payments and arrange shipping.
Provide customer support.
Communicate with you about orders, accounts, returns, and services.
Improve our website, products, and customer experience.
Prevent fraud, abuse, and security threats.
Send marketing communications where permitted by law and according to your preferences.
Comply with legal obligations and enforce our policies.

4. Cookies

We use cookies and similar technologies to operate and improve our website, remember your preferences, understand website usage, and support marketing and analytics.

Our store is powered by Shopify, which may use cookies and similar technologies as part of providing its services.

You can control or disable cookies through your browser settings. However, disabling cookies may affect certain features of our website.

5. Shopify and Service Providers

Our online store is powered by Shopify. Shopify and other service providers may process personal information on our behalf to help us operate our store, process payments, analyze website activity, provide customer support, and fulfill orders.

Third-party providers process information according to their own privacy policies.

6. How We Share Information

We may share personal information with:

Payment processors.
Shipping and fulfillment providers.
Shopify and other technology providers.
Analytics and customer-support providers.
Marketing and advertising partners, where permitted.
Professional advisors and service providers.
Government authorities or other parties when required by law.

We may also disclose information when necessary to protect our rights, prevent fraud or abuse, enforce our policies, or in connection with a business transaction such as a merger, sale, or restructuring.

We do not sell your personal information for money.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policies of any third-party website you visit.

8. Reviews and Public Content

If you submit a product review or other content that is displayed publicly, other people may be able to view that information.

Please avoid including sensitive personal information in publicly visible reviews or other content.

9. Children's Privacy

Our Services are not intended for children who are not legally permitted to make purchases without parental or guardian involvement.

We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided us with personal information, please contact us so we can review and delete it where required.

10. Data Security and Retention

We take reasonable measures to protect personal information, but no method of electronic transmission or storage is completely secure.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing services, complying with legal obligations, resolving disputes, and enforcing agreements.

11. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your personal information.
Request a copy or transfer of certain information.
Restrict or object to certain processing.
Withdraw consent where processing is based on consent.
Opt out of marketing communications.

To exercise applicable rights, contact us using the information below. We may need to verify your identity before completing a request.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email. You may still receive necessary non-promotional messages, such as order or account notifications.

12. International Data Transfers

Because Evozle and our service providers may operate in different countries, your personal information may be transferred to, stored in, or processed in countries outside your country of residence, including the United States.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.